Opal Beauty
Contact
Questions? Start here.
For order support, product questions, formula details, returns, shipping, or business inquiries, email the Opal team directly.
How we can help
- Order supportInclude your order number and the email used at checkout.
- Product and formula questionsAsk about concentrations, INCI ingredients, application, storage, or choosing between formulas.
- Returns and shippingReview the Returns & Refunds and Shipping & Delivery pages before writing.
- Business inquiriesFor wholesale, partnerships, or other business questions, describe your request and the best way to follow up.
Before you write
The hair serum comparison, face serum comparison, and full product documentation pages answer many common questions quickly.
For a product-specific question, include the product name and whether you are asking about use, ingredients, storage, or an order.
Please allow reasonable time for a response. Do not include sensitive payment details in email.